Ray by Practo

Open your clinic dashboard and run the day end-to-end without hopping tools. Start by defining working hours, visit types, durations, and buffers for each provider. Add rooms, set slot rules, and choose which appointments patients can book themselves. Share a booking link on your website or messages so patients pick times without calling the front desk. Confirmation, reminder, and reschedule notices go out automatically, while waitlists help you fill last-minute openings. Staff see a unified calendar with color-coded providers and can drag-and-drop to adjust the day.

During the visit, pull up the patient’s timeline—past notes, medications, labs, and images—without digging through files. Use templates for common complaints, record vitals, and issue e-prescriptions. Attach scans or lab results directly to the chart. When you finish, enable auto-delivery so the visit summary, prescription, and bill reach the patient by SMS or email without extra clicks. For follow-ups, set your own messaging window (for example, office hours only, expires in 7 days). Triage incoming questions, reply from the chart, escalate to a video call if needed, and close the thread when the window ends. Patients get clear guidance while your team stays in control of time and expectations.

Handle finances in minutes. Create invoices, apply discounts or packages, accept multiple payment modes, and issue receipts. If you work with insurers, move each case through a simple pipeline: collect documents, log submission details, track status, and nudge payers on schedule. Manage supplies with batch and expiry tracking. Set reorder thresholds and let the system flag low stock before it affects care. Dispensing items from a prescription automatically updates inventory, leaving an audit trail for every movement. Export statements for your accountant or sync with existing workflows.

Turn daily data into better decisions. Use prebuilt dashboards to monitor revenue, utilization, missed visits, top procedures, and medication refills. Schedule weekly or monthly summaries to arrive in your inbox, or export CSV/PDF for deeper analysis. Send short satisfaction surveys after each visit and link feedback to providers or services so you can act fast on trends. Control access with roles and permissions, capture consent and activity logs, and keep communications in one place. Get started on the no-cost plan that already includes web-based booking; import your existing patients, load your templates, and train the team in an afternoon. From solo practice to multi-location clinics, Ray helps you run a smoother, more patient-friendly operation with less effort.